Canadians are world class complainers
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  1. #1

    Canadians are world class complainers

    According to this study Canadians are world class complainers about poor service, reported on cbc.ca.

    I have to admit that I'm one of those 44%.

    Canadians are among the industrialized world's worst complainers about inferior customer service, a new survey suggests.

    Percentage of respondents who lodged a consumer complaint in the last year, by country:
    Brazil 65
    Mexico 56
    Argentina 49
    India 47
    Czech Republic 47
    Spain 46
    Britain 45
    U.S. 44
    Canada 44
    Australia 40
    Italy 39
    France 38
    Sweden 36
    Netherlands 35
    Germany 34
    China 32
    South Korea 32
    Belgium 29
    Poland 26
    Hungary 25
    Turkey 22
    Russia 18
    Japan 17

    Source: Ipsos Reid survey
    According to polling firm Ipsos Reid, almost 38 per cent of people surveyed in 23 countries have complained about a product or service in the past year.

    The figure jumps to 44 per cent for residents of Canada and the United States behind only Britain, Spain and the Czech Republic in the industrialized world the poll of 23,000 international respondents found.

    "Canadians won't tolerate bad products and service anymore," said Jane Steele Moore, a spokesperson for Complaints Are Us Inc., a complaints concierge company that sponsored the survey. "Yes, we're known for being polite, but we've learned that we can get results if we complain."

    Both countries placed in the top 10 overall based on likelihood of consumer complaints. The people most likely to have made a complaint in the past year were from Brazil, at 65 per cent, and those least likely to have lodge a grievance were in Japan, where 17 per cent had done so.

    Regionally, Latin American consumers were the most likely to have sounded off about service, with 57 per cent of respondents reporting they had filed an official objection in the past year.

    Asian consumers were the least likely to gripe, with 30 per cent of respondents reporting doing so.

    The poll was taken between April 14 and May 7, 2009.

    It consisted of an online questionnaire and is considered accurate within 3.1 percentage points, 19 times out of 20.
    What I'd like to know is what percentage of Canadian tourists complain when traveling abroad, relative to other nations' tourists.
    Why is everyone who drives slower than me an idiot, and everyone who drives faster a maniac?

  2. #2
    Administrator Honored Elder jeriddian's Avatar
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    I don't know the answer to your question, but I do know one American who complains about the lemons.........
    "Say the Word"

  3. #3
    Moderator Venerated Elder TransWarpDrive's Avatar
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    Quote Originally Posted by jeriddian View Post
    I don't know the answer to your question, but I do know one American who complains about the lemons.........
    Well, when life gives you lemons, make lemonade! :P
    ( - Sorry; I just couldn't resist....)

  4. #4
    Administrator Honored Elder jeriddian's Avatar
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    Quote Originally Posted by TransWarpDrive View Post
    Quote Originally Posted by jeriddian View Post
    I don't know the answer to your question, but I do know one American who complains about the lemons.........
    Well, when life gives you lemons, make lemonade! :P
    ( - Sorry; I just couldn't resist....)
    But Drakken won't!
    "Say the Word"

  5. #5
    Registered User Exalted Member Fireand'chutes77's Avatar
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    Quote Originally Posted by jeriddian View Post
    Quote Originally Posted by TransWarpDrive View Post
    Quote Originally Posted by jeriddian View Post
    I don't know the answer to your question, but I do know one American who complains about the lemons.........
    Well, when life gives you lemons, make lemonade! :P
    ( - Sorry; I just couldn't resist....)
    But Drakken won't!
    Drakken did try to invade Canada.... Maybe he was trying to become One with his inner whiner. :P
    Carpe Navi: Because you never know when you'll get to go boating at government expense again.

  6. #6
    Quote Originally Posted by Fireand'chutes77 View Post
    Drakken did try to invade Canada.... Maybe he was trying to become One with his inner whiner. :P
    Still, I have to give Drakken some slack on that one. If some teenage cheerleader disrupted MY plans for world domination, for the umpteenth time, then I'd be sorely tempted to whine, too. :P
    Why is everyone who drives slower than me an idiot, and everyone who drives faster a maniac?

  7. #7
    Super Moderator Honored Elder campy's Avatar
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    USians would complain too if we had to watch out for deer like these on our roads.

    "Antlers? We don't need no steenkin' antlers."


  8. #8
    Administrator Honored Elder jeriddian's Avatar
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    Quote Originally Posted by campy View Post
    USians would complain too if we had to watch out for deer like these on our roads.

    "Antlers? We don't need no steenkin' antlers."

    USian's?...............oh well, it's colorful.

    Antlers? Sure they got antlers! They just grow out of their mouths instead of their heads! :P
    "Say the Word"

  9. #9
    Moderator Venerated Elder TransWarpDrive's Avatar
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    Quote Originally Posted by jeriddian View Post
    Quote Originally Posted by campy View Post
    USians would complain too if we had to watch out for deer like these on our roads.

    "Antlers? We don't need no steenkin' antlers."

    USian's?...............oh well, it's colorful.

    Antlers? Sure they got antlers! They just grow out of their mouths instead of their heads! :P
    You know, I was wondering why the link sent me to a Google map page, until I saw the picture of that sign....
    - Seems to me like someone needs to take a refresher course in zoology....

  10. #10
    Super Moderator Honored Elder campy's Avatar
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    Quote Originally Posted by jeriddian View Post
    USian's?...............oh well, it's colorful.

    Antlers? Sure they got antlers! They just grow out of their mouths instead of their heads! :P
    Well, I didn't want to use "Americans" for people from the US in a thread about Canadians. Some of them have been known to complain about that.

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